Frequently Asked Questions (FAQ)


What is Digital Transformation Consulting?

Digital Transformation Consultancy is a service that assist and support companies to formulate their digital transformation strategy, implement it and to enhance their performance through digital technologies. Digital Transformation Consultants (DTC) analyze your company’s tech culture, infrastructure, processes, people and organization to both strengthen the organization’s short-term performance and maintain a sustainable long-term improvement. DTCs generally provide services in the following areas: 1.- Formulating a digital transformation strategy and roadmap including both short term, high ROI initiatives and long term objectives. 2.- Implementing digital technologies to diminish the manual workload of organizations to:

  • Reduce costs.
  • Increasing process effectiveness (e.g. reduced error rates).
  • Increase employee satisfaction by reducing dull work.
  • Enabling faster responses to clients.
3.- Building digital products to allow the company to expand into new businesses or new online channels. 4.- Outlining key and necessary targets concerning people and processes to enable and sustain the digital transformation.

Why is Digital Transformation Consulting important now?

First, you need to recognize the importance of Digital Transformation, then DTC can assist your organization about the relevance for your company of adopting a digital strategy. The world is shifting through digitization, new technologies, furthermore, competition is getting fierce every day. However, to accomplish this challenge, organizations are lacking either awareness, expertise or people skills to complete their digital transformation. That’s why their digital transformation efforts fail. DTCs provide knowledge and experience to businesses, to assist companies to ensure that digital technologies and strategies are inter-connected.

How do consultants add value to digital transformation projects?

Consultants add value by deploying their skills and global expertise, gained from working with hundreds of companies on similar topics and by using an outsider perspective. To attract and secure high quality digital experts to your company is expensive and difficult. Consulting companies have been improving their digital workforce via acquisitions. Expertise is a valuable asset in most digital transformation projects. Consultants should have seen processes being automated with various technologies through their work in many client engagements. For example, they should be able to point you to the most effective automation solution for your account’s payable automation. Since Accounts Payable (AP) is a common process for companies of all industries, consultants can have experience from implementing AP automation to tens of organizations and you could learn from their experience. Another broadly applicable area is process mining. Consultants can help organizations avoid common mistakes and follow best practices. Outsider’s perspective is crucial in organization related projects. And since the organization is a key part of the digital transformation, consultants can add value with their outsider’s perspective.

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